For kids and grown-ups
Oops-Proof Replacement Program
Your custom tee, hoodie or sweatshirt is made to be worn, not saved for best. So if life happens and it gets ruined, we’ll reprint the exact same design, no questions asked.
You'll just cover a small processing fee of
Life happens. We've got you.
Kids are the messiest, but grown-ups aren't far behind. If it's ruined, it's covered.
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Kids
Paint Spill
Art class, finger paint, or a felt tip that "wasn't open".
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Kids
Playground Rip
Grass stains, muddy knees and holes from the climbing frame.
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Grown-ups
Wine, Coffee or BBQ
Red wine at the party, the morning coffee, or a rogue rib.
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Everyone
The Dog Got It
Chewed, clawed or dragged around the garden. It happens.
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Grown-ups
Dryer Disaster
Someone ran a hot cycle and now it fits the cat.
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Grown-ups
Bleach or DIY Blunder
Cleaning day, painting the fence, or under the car bonnet.
How to claim
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Email us
Send your order number to support@cottonprompt.com.
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Show us the damage
A quick photo is plenty. No long forms, no questions asked.
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Get a fresh shirt
Pay the small service fee and we'll reprint and ship the same design.
The fine print
- One replacement per item purchased.
- Same design reprinted, on the same style and colour.
- Covers accidental damage on kids and adult clothing.
- A small service fee applies to each replacement.
- Need help with your claim? Our team is happy to sort it.
Wear it everywhere.
Parties, park days and BBQs. Your design is covered if things get messy.